LU Accommodation - Lund

Edison F.

Hjälpte min partner flytta in i ett av LU Accomodations lägenheter. Skandal, rent utsagt.
Vi åkte ner från Jönköping för Lund för att hämta nycklarna. När vi bytte tåg i Nässjö fick hon ett mail om att vi inte kunde hämta nycklarna den dagen. Vi åkte ner ändå och efter lite om och men kunde vi få nycklarna och flytta in.
När vi kom till folkets park i Malmö där lägenheten låg blev vi äcklade då lägenheten ej var städad. Toapapper med bajs i en tunna i badrummet, mögel i badrum, tidigare gästers hår precis överallt, fläckar efter okänd kroppsvätska i madrassen. Ett berg av odiskad disk kvar. Damm och smuts överallt då noll städning gjorts innan vi flyttade in.
Vi checkade in på hotell men efter två nätter hade städfirman som utlovats fortfarande inte kommit, så vi städade själva. Tyvärr fick vi ingen ersättning för hotellnätterna eller något annat.

Helt sjukt att ett svenskt lärosäte kommer undan med att behandla sina studenter från utlandet på det här viset, speciellt efter de betalat dyra pengar för studier och boende. En skandal. Har själv bott i studentkorridorer och har aldrig sett något liknande förut.
Om du ska plugga i Lund, undvik LU Accommodation till varje pris. PGA en konstant cigarettrök och andra boende som röker och kastar ut cigarettfimpar utanför fönstret flyttar hon ut i förtid.

Nu fortsätter LU Accommodation att bråka om en hyra som är betald, men de är för oorganiserade för att hitta den. Salt i såren att de fortsätter störa en och be om pengar efter allt annat som hänt.

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Nej.

William T.

Honestly I feel like I got robbed. They would charge you any amount of deposit without providing any evidence or explanation. All I got is “thorough cleaning”, no photos, no evidence. I spent 2 whole days cleaning up the apartment wdym “thorough cleaning”? I feel like students are being treated as an ATM.

Oh forgot to mention they said they do compound interest as well. They have the audacity to count in the cost of capital while my deposit should have also yielded interests all along.
The service during accommodation is really satisfactory. But after I moved out? Extremely disappointed.

Anush G.

As an international student in Lund, my experience with LU Accommodation has been deeply disappointing. From the moment I arrived, the process was poorly managed. I was given a room that was not properly cleaned, forcing me to do the cleaning myself right after a long journey. Despite this, I took extra care when moving out, ensuring the apartment was spotless, yet I was only refunded half of my deposit.

What’s even more frustrating is the lack of transparency and fairness in their processes. The caretakers provided no clear justification for the significant deduction from my deposit, and my appeals were dismissed without any reasonable explanation. It feels like students, especially internationals, are being taken advantage of, with little regard for fairness or customer service.

I strongly urge future students to be cautious and prepared for similar experiences when dealing with this organization. It's disappointing that in a city known for its international community, students are treated this way.

Casey Z.

Worst accommodation ever. My corridor has experienced being flooded by sewage water, not just my room, four room in total. They only brought one plumber and he fixed everything in 6hrs. Just a remind it was already 12am and then they called the cleaning company and asked us to wait patiently at 12 in the morning. They don’t care if their tenants are homeless or if they need to sleep in a room full of sewage water. Don’t pick them.

Max

This organisation is an ABSOLUTE GARBAGE! The representatives are ignorant, incompetent and slow as hell. If you have any issues with accommodation it will take them WEEKS to figure it out. Do not waste your time staying here. Any interaction with LU accommodation is a torture, they don't care about tenants and simply draining money abusing their monopoly.

Arthuro G.

Institutionalised Slumlord. Racist, unfriendly and here to exploit money from foreign students that have no other option. Do not understand how those employee can work there without bad conscious.

Anush G.

Unfair treatment to tenants and unjustified deductions of deposit refunds.